Live audit
00000000Hatchwood Co
E-commerce / Specialty Food & Beverage · 6-20 people · Started 18 Mar 2026
Brisbane specialty tea importer and online retailer. Wholesale orders arrive via email; the team manually copies them into Shopify and reconciles weekly with Xero.
Interview Progress
0 of 0 interviews complete
Team Members
0 interviews in this audit
No team members added yet.
Cost of inaction
Burning while you wait
burned this week on automatable tasks across 9 workflows · Resets Monday 00:00.
$144K
Annual exposure
$69
Per working hour
$1
Per minute
Where it’s burning
Top 3 of 9- 01Workflow 9$21K/yr14% · Operations
- 02Workflow 8$20K/yr14% · Operations
- 03Workflow 7$18K/yr13% · Operations
Benchmarks
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Emerging Patterns
6 patterns detected
Cross-team insights surfaced from completed interviews
Manual wholesale order processing
Three staff manually re-key cafe orders into Shopify.
Shopify-Xero reconciliation gap
Refunds invisible to Xero until weekly reconciliation.
No customer-service auto-replies
Same five questions answered manually all day.
Inventory tracked twice
Warehouse and Shopify drift weekly.
Weekly report compilation eats Mondays
Manager rebuilds the same report from CSVs.
Late-payment chasing manual
Sales chases overdue invoices via email one-by-one.
Workflows extracted
9 workflows surfaced so far
Click any column header to sort
| # | ||||||
|---|---|---|---|---|---|---|
| 1 | Workflow 3 Workflow description | Operations | Daily | 5.2 | 7.5/ 10 | Easy |
| 2 | Workflow 7 Workflow description | Operations | Daily | 6.8 | 7.5/ 10 | Moderate |
| 3 | Workflow 2 Workflow description | Operations | Daily | 4.8 | 7.0/ 10 | Easy |
| 4 | Workflow 6 Workflow description | Operations | Daily | 6.4 | 7.0/ 10 | Easy |
| 5 | Workflow 9 Workflow description | Operations | Daily | 7.6 | 6.5/ 10 | Easy |
| 6 | Workflow 5 Workflow description | Operations | Daily | 6 | 6.5/ 10 | Easy |
| 7 | Workflow 1 Workflow description | Operations | Daily | 4.4 | 6.5/ 10 | Moderate |
| 8 | Workflow 8 Workflow description | Operations | Daily | 7.2 | 6.0/ 10 | Easy |
| 9 | Workflow 4 Workflow description | Operations | Daily | 5.6 | 6.0/ 10 | Moderate |