Live audit
00000000Driftcoast Pantry
E-commerce / Specialty Food & Beverage · 6-20 people · Started 12 Apr 2026
Byron Bay specialty pantry brand selling preserves, oils, and ferments online and to gourmet retailers. Subscription customers manage themselves through Recharge but the wholesale side is entirely email-driven.
Interview Progress
0 of 0 interviews complete
Team Members
0 interviews in this audit
No team members added yet.
Cost of inaction
Burning while you wait
burned this week on automatable tasks across 10 workflows · Resets Monday 00:00.
$161K
Annual exposure
$77
Per working hour
$1
Per minute
Where it’s burning
Top 3 of 10- 01Workflow 10$22K/yr13% · Customer Service
- 02Workflow 9$20K/yr13% · Operations
- 03Workflow 8$19K/yr12% · Finance
Benchmarks
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Emerging Patterns
6 patterns detected
Cross-team insights surfaced from completed interviews
Wholesale order email parsing
PDFs and email body content manually transcribed.
No CS auto-reply for shipping queries
70% of CS volume is "where is my order".
Inventory tracked twice
Shopify and warehouse spreadsheet drift.
Subscription pause-handling latency
Customer requests pause via email; CS forwards to ops.
Monthly P&L compilation manual
4 CSV exports merged in Sheets each month.
Refund coordination via Slack DMs
CS pings finance one-by-one.
Workflows extracted
10 workflows surfaced so far
Click any column header to sort
| # | ||||||
|---|---|---|---|---|---|---|
| 1 | Workflow 3 Workflow description | Operations | Monthly | 5.2 | 7.5/ 10 | Easy |
| 2 | Workflow 7 Workflow description | Customer Service | Monthly | 6.8 | 7.5/ 10 | Moderate |
| 3 | Workflow 10 Workflow description | Customer Service | Multiple times daily | 8 | 7.0/ 10 | Moderate |
| 4 | Workflow 2 Workflow description | Finance | Multiple times daily | 4.8 | 7.0/ 10 | Easy |
| 5 | Workflow 6 Workflow description | Operations | Multiple times daily | 6.4 | 7.0/ 10 | Easy |
| 6 | Workflow 1 Workflow description | Customer Service | Weekly | 4.4 | 6.5/ 10 | Moderate |
| 7 | Workflow 9 Workflow description | Operations | Weekly | 7.6 | 6.5/ 10 | Easy |
| 8 | Workflow 5 Workflow description | Finance | Weekly | 6 | 6.5/ 10 | Easy |
| 9 | Workflow 4 Workflow description | Customer Service | Daily | 5.6 | 6.0/ 10 | Moderate |
| 10 | Workflow 8 Workflow description | Finance | Daily | 7.2 | 6.0/ 10 | Easy |